ResultsNOLA uses data to track the City of New Orleans’ progress towards its strategic goals, and it now has a new home on DataDriven.
Back in 2010, Mayor Landrieu made a commitment to set goals, track performance, and get results, so that residents could hold City government accountable like never before. The Office of Performance and Accountability, charged with creating and implementing a performance management system for the City, released the first ResultsNOLA report in 2011. Since then, ResultsNOLA has grown to include over 300 performance measures for 50 city departments and agencies.
ResultsNOLA was originally published as an enormous PDF with hundreds of pages. But in 2017, ResultsNOLA officially moved to DataDriven. We’re excited about this move for a number of reasons:
- Performance management data has never looked this good. Users can easily search the measures by result area or by department. New graphs make it easy to see year to date progress towards each goal, as well as historical trends. Plus, it’s mobile friendly!
- Reporting just got a whole lot easier. Now departments on the City’s network can enter their data directly into the site, instantly preview it, and submit it. That means less time reporting and more time for everything else.
- ResultsNOLA is yet another way the City is using data to fuel positive change in New Orleans. While ResultsNOLA may be the new kid on the DataDriven block, it was one of Mayor Landrieu’s first initiatives to use data to improve decision-making, so it’s right at home with NOLAlytics, open data, the City’s data inventory, and the many innovative data products put out by the City.
The City of New Orleans has achieved national recognition for ResultsNOLA, validation of the hard work of employees throughout City government. But in the spirit of performance management, we continue striving to improve. Later this year we will add additional info on each of the measures including definitions of key terms and an explanation of why each measure is important. We have also improved the back-end of our system to better track how each measure is calculated and where the source data comes from to improve sustainability. Finally, we are exploring ways in which these performance measures or similar ones can inform the City’s Equity Strategy.
Check out ResultsNOLA in its new home and please be in touch with your ideas and feedback!