DataDriven

ResultsNOLA

Data on City priorities and objectives

Safety and Permits

Median minutes to wait for occupational license queue

Result area:2
Objective:2-4
Strategy:2-4-1
This measure:Median minutes to wait for occupational license queue
On track
18.5 minutes
Year to date goal:
Not more than 20 minutes

Why is this measure important?

Provides measure of customer service.

Definitions of key terms

Occupational license: Stand-alone queue type in LobbyCentral database.

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Totals for 2018

Q1 Q2 Q3 Q4
19 minutes 18 minutes

Historical trend