DataDriven

ResultsNOLA

Data on City priorities and objectives

Performance and Accountability

Percent of internal customers satisfied with the overall quality of service received

Result area:2
Objective:2-2
Strategy:2-2-2
This measure:Percent of internal customers satisfied with the overall quality of service received
Year to date goal:
At least 80 percent

Why is this measure important?

An Office of Performance and Accountability that effectively serves other City organizations allows those organizations to operate more efficiently.

Definitions of key terms

Internal Customers: City Employees who receive services from the Office of Performance and Accountability.

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Totals for 2018

Q1 Q2 Q3 Q4

Historical trend