DataDriven

ResultsNOLA

Data on City priorities and objectives

Civil Service

Percent of internal customers satisfied with the overall quality of service received

Result area:2
Objective:2-3
Strategy:2-3-1
This measure:Percent of internal customers satisfied with the overall quality of service received
Year to date goal:
At least 74 percent

Why is this measure important?

A Civil Service that effectively serves other City organizations allows those organizations to operate more efficiently.

Definitions of key terms

Internal Customers: City Employees who receive services from Civil Service.

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Totals for 2018

Q1 Q2 Q3 Q4

Historical trend