Percent of internal customers who agree that training was useful to their position

Civil Service

Result area:	2
Objective:	2-3
Strategy:	2-3-3
This measure:		Percent of internal customers who agree that training was useful to their position

On track

96.65 percent

Year to date goal:
At least 95 percent

Why is this measure important?

Meaningful training courses lead to a highly qualified workforce.

Definitions of key terms

Internal Customers: All City employees served by the Civil Service Commission. Training: The process(es) through which Civil Service prepares new employees for their job.

No measures

Totals for 2018

Q1	Q2	Q3	Q4
97.10 percent	96.47 percent

Historical trend