DataDriven

ResultsNOLA

Data on City priorities and objectives

Property Management

Percent of repair work orders completed by in-house staff

Result area:2
Objective:2-1
Strategy:2-1-3
This measure:Percent of repair work orders completed by in-house staff
Management Statistic
89.31 percent
 
 

Why is this measure important?

Allows the department to perform cost-benefit calculations on usage of outside contractors versus in-house staff at the close of each quarter.

Definitions of key terms

Work Order/Service Request: An officially logged request for maintenance on a City-owned building. Completed: The state of finishing the work outlined in a service request and recording that it has been finished.

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Totals for 2018

Q1 Q2 Q3 Q4
86.28 percent 92.00 percent

Historical trend