Percent of repair work orders completed within 30 days

Property Management

Result area:	2
Objective:	2-1
Strategy:	2-1-3
This measure:		Percent of repair work orders completed within 30 days

On track

98.87 percent

Year to date goal:
At least 90 percent

Why is this measure important?

Completing work orders in a timely manner indicates that Property Management is operating efficiently.

Definitions of key terms

Work Order/Service Request: An officially logged request for maintenance on a City-owned building. Completed: The state of finishing the work outlined in a service request and recording that it has been finished.

No measures

Totals for 2018

Q1	Q2	Q3	Q4
98.73 percent	98.99 percent

Historical trend