Average business days to complete mosquito service requests

Mosquito, Termite, and Rodent Control

Result area:	3
Objective:	3-1
Strategy:	3-1-2
This measure:		Average business days to complete mosquito service requests

On track

1.57 business days

Year to date goal:
Not more than 3 business days

Why is this measure important?

Shorter response times reduce the chance that changes in weather could affect the mosquito population, and also reduce the risk mosquitoes pose to residents.

Definitions of key terms

Business Days: Monday through Friday. Mosquito Service Request: 311 request from the public relating to a mosquito infestation. Respond: Act of the Mosquito Control Board completing initial field observation.

No measures

Totals for 2018

Q1	Q2	Q3	Q4
1.9 business days	1.4 business days

Historical trend